Privacy Policy
Last updated: April 16, 2026
At MrPunter, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We collect personal information lawfully and fairly, including your full name, date of birth, residential address, email address, telephone number, government-issued identification, financial details such as payment methods and transaction history, and gaming activity data like betting patterns and wagering amounts. This information is necessary for account registration, identity verification under anti-money laundering laws, processing transactions, and compliance with Australian gaming regulations. We may also collect usage data, device information, and CCTV footage where applicable to ensure a secure environment.
How We Use Your Information
We use your personal information for legitimate purposes related to our gambling services, including account management, identity verification, processing deposits and withdrawals, facilitating gaming activities, and providing customer support. Your data helps us comply with regulatory requirements such as anti-money laundering obligations and responsible gambling measures under Australian laws. We also utilise it to prevent fraud, monitor security, improve our services, and personalise your experience while adhering to the Australian Privacy Principles.
Information Sharing
We do not sell your personal information to third parties. We may disclose it to trusted service providers such as payment processors, identity verification services, and technical hosts, who are bound by confidentiality agreements and must comply with Australian privacy standards. Disclosures also occur as required by law, including to regulatory authorities like the Australian Transaction Reports and Analysis Centre, law enforcement, or gambling commissions.
Data Security
We implement robust security measures to protect your personal information, including encryption, secure servers, and access controls to prevent unauthorised access, misuse, or disclosure. Our employees and service providers are required to maintain confidentiality and comply with the Australian Privacy Principles. We regularly review and update our security practices to address emerging threats and retain data only as long as necessary for legal, regulatory, or business purposes, securely disposing of it thereafter.
Your Rights
Under the Privacy Act 1988 (Cth), you have the right to access, correct, or update the personal information we hold about you by contacting our Privacy Officer. We will respond within 30 days, subject to any legal exceptions, and may require identification. You can request deletion of your data where it is no longer needed, object to certain processing, or withdraw consent for marketing communications while we retain information required by law.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and personalise your experience. These may include essential cookies for security and analytics cookies for performance monitoring. You can manage cookie preferences through your browser settings.
Contact Us
For privacy concerns or to exercise your rights, contact our Privacy Officer.
[email protected]